Frequently Asked Questions

Our tickets are sold through Eventbrite, one of the biggest names in online ticketing. When you order tickets you will be emailed information about how to use them. They can be printed or shown on your phone. Once a ticket is scanned at the Festival it cannot be used again.

Details:

Eventbrite adds a small handling fee. Tickets are $5 (including Festival day) online and $10 at the gates. As always, 12 and under are free and do not require a ticket. Follow our social media for flash sales and discount codes.

How it works:

When you order tickets on Eventbrite, a confirmation containing a PDF version of your ticket(s) is sent to the email address you entered for the order.  If you don’t see them search your inbox and junk folder for an email from noreply@order.eventbrite.com.

Alternately, you can access your ticket in the Eventbrite app and show it on your phone at the Gates. When you register for an event, Eventbrite automatically creates an account associated with your email address. Log in using the same email address and select “Tickets” from the dropdown in your Eventbrite account.

Refunds:

Refunds are available up until Midnight the night before the Festival for any reason. Eventbrite automatically creates an account with the email address you used to purchase a ticket. You’ll see the option to request one in your account. Go to “Tickets” in your account. Select the ticket you want a refund for. Click “Request a refund”.  Enter your details and submit your request.

 Free parking is available in the parking structure at the corner of 7th and College.  There are also street parking spaces and parking lots nearby, but some businesses have towing policies. The perimeter of the park can be used for unloading but parked cars will be towed.

The Festival Admission Gates, Merchandise Tent, and Beer Garden can only accept cash. Some food and merchandise vendors are only able to accept cash. An ATM will be available inside the park; however, there is an ATM service fee and your banking institution may also charge a fee for its use.

Ice is sold at $5 for a large 22lb bag next to the Beer Tent, near the large parking lot. 

The Information Booth will offer lost and found services. After the Festival, call (270) 779-3830 or email director@bginternationalfest.com to see if a lost item was turned in to us.

> Yes! Leashed and well behaved dogs are welcome at the Festival. Please clean up after your pet. Note that small children and exotic animals will be present.

Request a stamp when you exit if you wish to re-enter later.

Our small admission fee for people over the age of 12 is necessary to cover the costs of putting on the event including: insurance, contractors for the stages and sound, restroom facilities, fencing, tables and chairs etc., printing and office supplies for posters, flyers, Restaurant Discount Cards etc., purchased equipment such as tents, storage bins and shelving, talent, advertising and year-round operations such as phone service and web hosting – to name a few. Remaining expenses are covered by merchandise sales, vendor fees and sponsorships both cash and in-kind.  The Festival is a 501(c)3 Nonprofit and all funding is put towards future event organization.

Chairs are available in front of each stage, however they fill up quickly.  You may bring chairs or blankets for additional seating.  A dining area with tables and chairs is available inside the fountain area as well as inside the building in the La Gala ballroom.